License help - new license not working

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License help - new license not working

Unread postby ezwhip » 30 Nov 2018, 00:02


Not sure where to direct this, but I recently subscribed and my license isn't working. I've entered it exactly as in the email but the logs show:

2018-11-19 15:42:38,204] WARN SettingsService - License key is not valid.

I've reached out several times via email and received no response. Are there folks listening on the other end that can help resolve this?

Thank you in advance.
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