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Introducing of new support-header for reports.

Unread postPosted: 29 Aug 2015, 14:55
by Madevil

Dear Madsonic Community!


To help faster and efficiently please add in new bug reports the new filled up support header!

You can find a good reporting guide at: http://www.chiark.greenend.org.uk/~sgtatham/bugs.html


EXAMPLE:

#SUPPORT-HEADER

Code: Select all
=========================================================================================
 VERSION:      MADSONIC 6.0 | BUILD: 7120
 SERVLET:      JETTY | TOMCAT | JBOSS | OTHER
 SERVER:       CPU: ICORE7 | ARCH: X64 | MEMORY: 4GB | HDD: 12TB
 OS:           WINDOWS 2012 R2 | WINDOWS 10 | DEBIAN 8.1 | FREBSD 9.1 | OSX | OTHER
 SYSTEM:       SERVER | CLIENT | NOTEBOOK | NAS | RASPBERRY PI | OTHER
 INSTALLER:    WINDOWS | STANDALONE | DEB | RPM | DOCKER | OTHER
 JAVA:         ORACLE JDK 1.8 | ORACLE JRE 1.7 | OPEN JDK 1.7 | OTHER
 BROWSER:      CHROME 44 | FIREFOX 39 | SAFARI 9 | OTHER
 CLIENT:       DSUB | MADSONIC 5.6 | MADSONIC 5.7 | OTHER
 DESCRIPTION:  CRASH ON START
 REPRODUCIBLE: YES | NO
=========================================================================================


INFO: Insert your Support-Header into a [ Code ] ... [ /Code ] Tag to parse it right. :D

best regards

Re: Introducing of new support-header for reports.

Unread postPosted: 10 Mar 2016, 10:42
by sIRwa2
I feel like a fool for asking, but where can i find this support-header?

Re: Introducing of new support-header for reports.

Unread postPosted: 20 Aug 2016, 20:18
by VikingOy
@Madevil - unless someone is using your ID, presenting themselves as being you (?), this post indicates that your are still alive and kicking, huh?
So how come you've stopped responding to forum posts like you've used to for so long?

We Miss You!

For myself, I'm just trying to register a Premium account.... Please wake up and help!

Hi all

Unread postPosted: 19 Jul 2017, 23:57
by Robertdit
Hi all

Introducing of new support header for reports

Unread postPosted: 09 Aug 2017, 01:49
by richardmlldk
Are any of us going to see our issues resolved? I check through all the reports in this topic and theyre wipes still.

Stoken expired

Unread postPosted: 19 Nov 2018, 13:55
by christophe Mallet
Hello I can not make the signup work it tells me every time (ERROR important for the owner of the site:
Stoken expired) What to do to make it work? Thank you
Christophe Mallet

Re: Introducing of new support-header for reports.

Unread postPosted: 10 Dec 2018, 19:20
by christophe Mallet
Bonjour les amis j'ai beaucoup de mal avec l'anglais
pouvez vous m'aider , ce que je voudrais c'est creer la fiche d'inscription directement mais a chaque fois le code captcha dit que c'est invalide , madevil ma donner un code mais je ne sais pas dans quel fichier je dois le mettre je ne suis pas un pro du developement.
pouvez vous m'aider ?
bien cordialement
Christophe Mallet

Re: Introducing of new support-header for reports.

Unread postPosted: 11 Dec 2018, 01:31
by christophe Mallet
Hello friends
I will try to explain my problem otherwise, first go to my server I give you the address (chemiland.madsonic.org) login madsonic and madsonic pass.
if i want a new client to automatically register the captcha code systematically refuses registration.


when I arrive at the presentation and I am new client I click on signup but the code reCaptcha tells me (ERROR important for the owner of the site:
Stoken expired) How to change that knowing that I do not have any training of programmer, on which file and how to modify?


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