Unable to log in on Mobile App

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Unable to log in on Mobile App

Unread postby drashna » 30 Sep 2015, 15:46

=========================================================================================
VERSION: MADSONIC 6.0 | BUILD: 7520
SERVLET: TOMCAT
SERVER: CPU: Xeon E3 1245v3 | ARCH: X64 | MEMORY: 16GB | HDD: 73TB
OS: WINDOWS 2012 R2 Essentials
SYSTEM: SERVER
INSTALLER: STANDALONE
JAVA: ORACLE JDK 1.8.0_31
BROWSER: CHROME 45 - Madsonic 5.7
CLIENT: MADSONIC 5.7
DESCRIPTION: Wrong Username or Password even when 100% sure it's correct
REPRODUCIBLE: YES
=========================================================================================


MADSONIC 6.0.7520.2648319.20150922.0557 - IP address [10.0.0.5]
REST MADSONIC REST API v2.0.0, SUBSONIC REST API v1.13.0
Server Apache Tomcat/8.0.15, java 1.8.0_31, Windows Server 2012 6.2 (amd64) (194.5 MB / 327.0 MB)


I'm using the server behind a reverse proxy, but the issue persists even when using the tomcat server directly.

Every time, it gives a "wrong username or password" and errors out. The logs for madsonic confirm this, and I've tried using a different user account just in case (as I have a semi complex password), but it still errors out.

Logging into the web interface has absolutely no issues. So, unless it's being mangled by the APP or the REST API.... (but other subsonic based apps work without an issue)
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Re: Unable to log in on Mobile App

Unread postby jonnymnemo » 04 Aug 2016, 15:43

Hi.
I have the same problem with the latest android client (5.7.1), on android 6.0.
I get "wrong username or password". If I use the subsonic android client, with the same config, it works.
I use Madsonic 6.1.8550 on ubuntu.
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Re: Unable to log in on Mobile App

Unread postby garyo » 28 Aug 2016, 01:35

This happens to me too. Other clients (subsonic, dsub, and the web client) are totally fine. My username and password aren't especially bizarre. The Madsonic client has never worked for me.
Maybe it's due to my server being only http, not https? Or something else? I'd love to try this client if I could get logged in. Latest 6.1 on FreeNAS (FreeBSD).
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Re: Unable to log in on Mobile App

Unread postby KBanause » 24 Nov 2016, 12:33

I have the same problems with the current mobile client (v5.7.1). The only account that is able to login is the "admin" user. All other users are showing me a "Connection Failure: Wrong username or password".
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Re: Unable to log in on Mobile App

Unread postby jonnymnemo » 03 Jan 2017, 08:48

Hi!
Still no news on this topic?
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Re: Unable to log in on Mobile App

Unread postby Madevil » 03 Jan 2017, 16:04

Hi there,

Try upgrade to latest Build 9080 and make for the affected user a password change, then please try again.

best regards
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Re: Unable to log in on Mobile App

Unread postby KBanause » 03 Jan 2017, 16:20

Madevil wrote:Hi there,

Try upgrade to latest Build 9080 and make for the affected user a password change, then please try again.

best regards


Yes, it is working now, but only when I change the password while I'm logged in as "admin". When I do a password change when I'm logged in as the affected user, the madsonic app refuses to connect again.

[edit]
But I am able to connect to the webinterface after I changed the password as normal user
[/edit]
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Re: Unable to log in on Mobile App

Unread postby Madevil » 03 Jan 2017, 16:48

Please try to generate a new server entry in the Android Client to establish a new API config.
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Re: Unable to log in on Mobile App

Unread postby garyo » 10 Jun 2017, 15:58

Hi; I just saw this and tried it, and it worked fine! Now I can use the official mobile client. Resetting the password in the web UI did it.
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