Madsonic Premium

Need help? Post your questions here.
illumilore
Posts: 8
Joined: 17 Aug 2015, 23:59
Has thanked: 0
Been thanked: 4 times

Re: Madsonic Premium

Unread post by illumilore »

I can sign up as early adopter, and I just got the email with the license key. Madsonic accepts it as valid but the reloading the page it still thinks it is not premium. I also can't access the betas from this page: http://beta.madsonic.org/pages/member/download.view as it says the account is invalid.
These users thanked the author illumilore for the post (total 2):
Madsonicananda96
Rating: 15.38%
User avatar
aadam12
Posts: 24
Joined: 27 May 2013, 14:36
Has thanked: 1 time
Been thanked: 9 times

Re: Madsonic Premium

Unread post by aadam12 »

I'm a long time Madsonic user and had a Subsonic key, which has been updated to a Madsonic Premium key quite awhile ago.
I am currently running Madsonic v 6.2.9080.2a5cd1f.20161222.0601 headless on Ubuntu Server 17.04

Madsonic Premium key does not stay validated.
Steps to reproduce issue:
1 - Login via web browser as admin
2 - Enter my license key and it validates
3 - Menu on left still tells me to Get Madsonic Premium.
4 - Click on Home in left menu - Goes to Home page as expected
5 - Click on Settings in left menu
6 - Click on Madsonic Premium in top menu and where you enter the key it says "Get Madsonic Premium – 26 day(s) left of trial "
Ryanz001
Posts: 5
Joined: 05 Jul 2013, 23:45
Has thanked: 3 times
Been thanked: 4 times

Re: Madsonic Premium

Unread post by Ryanz001 »

I am also experiencing the issues with not being able to upgrade with my premium key. I enter the key and I still get the trial countdown. I also cannot access the early adopter area. I have uninstalled, removed the Madsonic folder and re-installed with no luck.

It appears that there has been no real resolution to this issue. Does anyone have any suggestions or insights? Thank you!! Ryan
fumiman
Posts: 27
Joined: 11 May 2013, 08:42
Has thanked: 5 times
Been thanked: 4 times

Re: Madsonic Premium

Unread post by fumiman »

we can not do anything to solve this problem. :(

just waiting for Madevil's reply. :I
modestos
Posts: 6
Joined: 02 Jun 2015, 21:27
Has thanked: 0
Been thanked: 1 time

Re: Madsonic Premium

Unread post by modestos »

So, is this an actual problem with the licensing scheme for beta/early adopters or just a push to buy a license?

I wonder, is paid license working, or is it facing the same issues?
These users thanked the author modestos for the post:
ananda96
Rating: 7.69%
morten
Posts: 7
Joined: 01 Sep 2014, 10:02
Has thanked: 6 times
Been thanked: 1 time

Re: Madsonic Premium

Unread post by morten »

Apparently I see the same issue yet again: Entering a valid license key returns "You have a valid Madsonic Premium license!" but the "Get Madsonic Premium" stays in the leftside menu and refreshing the /premiumSettings.view page just gives an empty license box again.
jsgates
Posts: 54
Joined: 22 Oct 2013, 21:53
Has thanked: 0
Been thanked: 15 times

Re: Madsonic Premium

Unread post by jsgates »

Same issues here. Early adopter also here and key says it is valid but then just goes back to the blank box. Can't use any mobile apps now.
Goeny
Posts: 3
Joined: 11 Feb 2017, 20:52
Has thanked: 0
Been thanked: 0

Re: Madsonic Premium

Unread post by Goeny »

Also an early adopter. License got expired yet again.

This happened before.
For some reason, if i re-subscribe myself as early adopter, the emails won't reach me either. And if i "forget" my license key, it says my email address is not valid.
pinion
Posts: 2
Joined: 24 Jul 2013, 04:31
Has thanked: 0
Been thanked: 0

Re: Madsonic Premium

Unread post by pinion »

Goeny wrote:Also an early adopter. License got expired yet again.

This happened before.
For some reason, if i re-subscribe myself as early adopter, the emails won't reach me either. And if i "forget" my license key, it says my email address is not valid.

I'm having the exact same issue. Came here for a resolution but I guess there isn't one. He probably needs to manually extend the date or something. I hit him up in email last time but I haven't gotten a response this time. Been about a week since I asked.
Ryanz001
Posts: 5
Joined: 05 Jul 2013, 23:45
Has thanked: 3 times
Been thanked: 4 times

Re: Madsonic Premium

Unread post by Ryanz001 »

Again, having the same issue where Madsonic Premium/Lifetime license expired. It Expired exactly 30 days after I posted originally and resolved the issue with Madevil. Do I need to re-purchase the product? I would just like to get a full understanding of why this keeps occurring. I love Madsonic and I would love to get a permanent resolution.
User avatar
Madsonic
Administrator
Administrator
Posts: 984
Joined: 07 Dec 2012, 03:58
Answers: 7
Has thanked: 1201 times
Been thanked: 470 times

Re: Madsonic Premium

Unread post by Madsonic »


problems with temporary licenses


Most Madsonc test licenses expire by the end of October 2017.

Users with special test scenarios have already received e-mails that their licenses have been extended!

For users who need Madsonic premium features, they can be converted to permanent licenses.

Just go to: http://beta.madsonic.org/pages/getPremium.jsp

Regards,
The Madsonic team
Locked