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Can't login into 6.2 on QNAP with QTS 4.3
Posted: 14 Dec 2016, 20:15
by mikolajek
I've just upgraded my QNAP TS-251+ to the newest beta firmware 4.3.2. It's a 64-bit firmware and I did the update exclusively to be able to use Madsonic 6.2 beta build available on the webpage. I've obviously installed also the 64-bit build of QJDK8.
It looks all went smoothly as the OS is running, Madsonic also is running, but... I can't log in! When going to my QNAP local address and Madsonic port (192.168.0.4:4040) I'm just getting the "Can't connect" error message...
I tried both http and https protocols.
Honestly I have no idea how to investigate that. Can anyone suggest any further steps? Many thanks for this!
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 14 Dec 2016, 20:37
by mikolajek
UPDATE: Surprisingly when I downgraded Madsonic to 6.1.8280 I can access the server interface. Re-upgrading to 6.2.9040 kills it again and I can't access it...
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 15 Dec 2016, 08:31
by Madsonic
Hi there,
the package is made with latest QDK 2.2.14:
https://wiki.qnap.com/wiki/QPKG_Development_Guidelines
build on QNAP Model TS-451+
Default installation log
here you can find more info:
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/opt/QMadsonic/var/madsonic/madsonic.log
/opt/QMadsonic/var/madsonic/madsonic_sh.log
or
/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic/madsonic.log
/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic/madsonic_sh.log
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 15 Dec 2016, 11:03
by mikolajek
Thanks, I've connected to the given folder with Putty, but it contains only the latter file, no madosnic.log.
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[/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic] # ls
madsonic_sh.log transcode/
[/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic] #
And the madsonic_sh.log contains just a single line:
Code: Select all
./madsonic.sh: line 166: java: command not found
I guess it explains something but not the beginner as I am... Some help would be appreciated!
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 15 Dec 2016, 11:12
by mikolajek
UPDATE: I've browsed the just-added /opt/... folder and found the logs. But have no idea what to look for
Can I just upload them here for a review? Or shall I look official support as a premium user?
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 15 Dec 2016, 16:54
by Madsonic
mikolajek wrote:
And the madsonic_sh.log contains just a single line:
Code: Select all
./madsonic.sh: line 166: java: command not found
sounds java is not correct installed!
connect as admin to your QNAP (SSH)
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[/] # uname -a
Linux NAS 3.12.6 #1 SMP Thu Dec 8 01:02:34 CST 2016 x86_64 unknown
[/] # java -version
java version "1.8.0_65"
Java(TM) SE Embedded Runtime Environment (build 1.8.0_65-b17, headless)
Java HotSpot(TM) Embedded Server VM (build 25.65-b01, mixed mode)
[/] #
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 15 Dec 2016, 16:57
by mikolajek
Wow, for "java" command I'm getting "Java not found". But I guess any Macsonic version wouldn't run then, would it?
Regardless, what should I do then - reinstall QJDK8?
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 15 Dec 2016, 17:04
by Madsonic
mikolajek wrote:Wow, for "java" command I'm getting "Java not found". But I guess any Macsonic version wouldn't run then, would it?
Regardless, what should I do then - reinstall QJDK8?
Possibly due to the firmware update the java installation is broken.
Try to uninstall, reboot and install the latest JDK again from the app store.
After reboot try if java works
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 15 Dec 2016, 17:22
by mikolajek
Thanks for this!
Unfortunately the sequence uninstall => reboot => reinstall results in exactly the same "java: command not found"
I'm using 64-bit package downloaded from QnapClub (can't attach url due to forum restrictions), can you recommend some other file that may work better?
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 15 Dec 2016, 17:34
by mikolajek
OK, silly me...
I've apparently mixed JRE with JDK and had only JDK, not JRE, installed. Just fixed that, upgraded again to Madsonic to 6.2 and... I can log in, but everything is gone - I need to set up all server from the scratch!
Is that normal? And BTW - do I have to have JDK installed as well, or will just JRE do?
Re: Can't login into 6.2 on QNAP with QTS 4.3
Posted: 15 Dec 2016, 17:54
by Madsonic
mikolajek wrote:OK, silly me...
I've apparently mixed JRE with JDK and had only JDK, not JRE, installed. Just fixed that, upgraded again to Madsonic to 6.2 and... I can log in, but everything is gone - I need to set up all server from the scratch!
Is that normal? And BTW - do I have to have JDK installed as well, or will just JRE do?
just installed default JRE package and its the only needed requirement
- NAS2.png (8.4 KiB) Viewed 6825 times
At the moment the installer doesn't support export/import but will be implemented in an upcoming version.
best regards