Can't login into 6.2 on QNAP with QTS 4.3
Can't login into 6.2 on QNAP with QTS 4.3
I've just upgraded my QNAP TS-251+ to the newest beta firmware 4.3.2. It's a 64-bit firmware and I did the update exclusively to be able to use Madsonic 6.2 beta build available on the webpage. I've obviously installed also the 64-bit build of QJDK8.
It looks all went smoothly as the OS is running, Madsonic also is running, but... I can't log in! When going to my QNAP local address and Madsonic port (192.168.0.4:4040) I'm just getting the "Can't connect" error message... I tried both http and https protocols.
Honestly I have no idea how to investigate that. Can anyone suggest any further steps? Many thanks for this!
It looks all went smoothly as the OS is running, Madsonic also is running, but... I can't log in! When going to my QNAP local address and Madsonic port (192.168.0.4:4040) I'm just getting the "Can't connect" error message... I tried both http and https protocols.
Honestly I have no idea how to investigate that. Can anyone suggest any further steps? Many thanks for this!
- Madsonic
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Re: Can't login into 6.2 on QNAP with QTS 4.3
Hi there,
the package is made with latest QDK 2.2.14: https://wiki.qnap.com/wiki/QPKG_Development_Guidelines
build on QNAP Model TS-451+
Default installation log
here you can find more info:
the package is made with latest QDK 2.2.14: https://wiki.qnap.com/wiki/QPKG_Development_Guidelines
build on QNAP Model TS-451+
Default installation log
here you can find more info:
Code: Select all
/opt/QMadsonic/var/madsonic/madsonic.log
/opt/QMadsonic/var/madsonic/madsonic_sh.log
or
/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic/madsonic.log
/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic/madsonic_sh.log
Re: Can't login into 6.2 on QNAP with QTS 4.3
Thanks, I've connected to the given folder with Putty, but it contains only the latter file, no madosnic.log.
And the madsonic_sh.log contains just a single line:
I guess it explains something but not the beginner as I am... Some help would be appreciated!
Code: Select all
[/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic] # ls
madsonic_sh.log transcode/
[/share/CACHEDEV1_DATA/.qpkg/QMadsonic/var/madsonic] #
Code: Select all
./madsonic.sh: line 166: java: command not found
Re: Can't login into 6.2 on QNAP with QTS 4.3
UPDATE: I've browsed the just-added /opt/... folder and found the logs. But have no idea what to look for
Can I just upload them here for a review? Or shall I look official support as a premium user?
Can I just upload them here for a review? Or shall I look official support as a premium user?
- Madsonic
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Re: Can't login into 6.2 on QNAP with QTS 4.3
sounds java is not correct installed!mikolajek wrote: And the madsonic_sh.log contains just a single line:Code: Select all
./madsonic.sh: line 166: java: command not found
connect as admin to your QNAP (SSH)
Code: Select all
[/] # uname -a
Linux NAS 3.12.6 #1 SMP Thu Dec 8 01:02:34 CST 2016 x86_64 unknown
[/] # java -version
java version "1.8.0_65"
Java(TM) SE Embedded Runtime Environment (build 1.8.0_65-b17, headless)
Java HotSpot(TM) Embedded Server VM (build 25.65-b01, mixed mode)
[/] #
Re: Can't login into 6.2 on QNAP with QTS 4.3
Wow, for "java" command I'm getting "Java not found". But I guess any Macsonic version wouldn't run then, would it?
Regardless, what should I do then - reinstall QJDK8?
Regardless, what should I do then - reinstall QJDK8?
- Madsonic
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Re: Can't login into 6.2 on QNAP with QTS 4.3
Possibly due to the firmware update the java installation is broken.mikolajek wrote:Wow, for "java" command I'm getting "Java not found". But I guess any Macsonic version wouldn't run then, would it?
Regardless, what should I do then - reinstall QJDK8?
Try to uninstall, reboot and install the latest JDK again from the app store.
After reboot try if java works
Re: Can't login into 6.2 on QNAP with QTS 4.3
Thanks for this!
Unfortunately the sequence uninstall => reboot => reinstall results in exactly the same "java: command not found"
I'm using 64-bit package downloaded from QnapClub (can't attach url due to forum restrictions), can you recommend some other file that may work better?
Unfortunately the sequence uninstall => reboot => reinstall results in exactly the same "java: command not found"
I'm using 64-bit package downloaded from QnapClub (can't attach url due to forum restrictions), can you recommend some other file that may work better?
Re: Can't login into 6.2 on QNAP with QTS 4.3
OK, silly me...
I've apparently mixed JRE with JDK and had only JDK, not JRE, installed. Just fixed that, upgraded again to Madsonic to 6.2 and... I can log in, but everything is gone - I need to set up all server from the scratch!
Is that normal? And BTW - do I have to have JDK installed as well, or will just JRE do?
I've apparently mixed JRE with JDK and had only JDK, not JRE, installed. Just fixed that, upgraded again to Madsonic to 6.2 and... I can log in, but everything is gone - I need to set up all server from the scratch!
Is that normal? And BTW - do I have to have JDK installed as well, or will just JRE do?
- Madsonic
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Re: Can't login into 6.2 on QNAP with QTS 4.3
just installed default JRE package and its the only needed requirementmikolajek wrote:OK, silly me...
I've apparently mixed JRE with JDK and had only JDK, not JRE, installed. Just fixed that, upgraded again to Madsonic to 6.2 and... I can log in, but everything is gone - I need to set up all server from the scratch!
Is that normal? And BTW - do I have to have JDK installed as well, or will just JRE do?
At the moment the installer doesn't support export/import but will be implemented in an upcoming version.
best regards